RADIN RIS

RIS - ORDER AND SCHEDULING

Document manager

Complete inventory of documents
Organize and categorize:

•   IDs

•   Insurance Cards

•   Orders

•   Clinical Notes

AI OCR

• AI tool processes documents from various sources (fax, portals, scripts, etc.).

• Automatically identifies document types (ID, insurance card, clinicals).

• Matches patient info with the database.

• Allocates documents in the RIS.

• Extracts text to pre-fill patient info and orders.

• Saves 80% of time vs. manual entry.

• Assists in patient self-scheduling by scanning and entering data.
   

Fax receiving module

• AI converts faxes to PDFs.

• Integrates documents into RIS Document Manager.

• Streamlines assignment and order creation.
   

ePrint receiving module

• Physicians can download a driver to print orders directly into the document manager

Order creation

Orders can be manually entered or generated by:

•   Physicians via their portal

•   Patients via self-scheduling

•   Third-party EMR system interfaces

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Appointments (smart 3D scheduler)

• User-friendly scheduling module

• Offers quick slot suggestions based on availability

• Reduces cancellations and boosts patient care

• Suggests combined appointments with total visit time
   

RIS - PROCEDURES AND MODALITIES

Compendium

Create and modify study data:

•   Laterality

•   Subspecialties

•   Alerts

•   Duration

•   Body parts

•   CPT codes

•   Patient preparation

 

CPT codes

• List of CPT codes for billing

• Includes descriptions as needed
   

Modalities

Visualize and configure modalities at each facility:

• AE Titles

• IP Addresses

• Ports

• Locations

 

Procedures

• Assign compendium to modalities to create procedures

• Unique identification for each procedure

• Define procedure duration

• Include patient instructions via SMS

 

RIS - REVENUE MANAGEMENT

Payment types

Accepted payors:

• Cash

• Medicare

• Insurance

• Work Comp

Insurances

Insurance payors accepted:

• Fee structure and allowables

• Authorization phone number

• Web portal
   

Fee structure

List of allowable fees per CPT code to be associated with each insurance for adequate patient’s estimation.

 

Insurance verification and benefits

Through our integration via APIs with the insurance companies, the system automatically populates insurance eligibility and benefits

 

Insurance previous authorization

Through our integration via APIs with the insurance companies and radiology benefit manager companies, our system automatically streamlines the authorization process, in most cases being fully automated.

 

Merchant services (available Q4)

Fully integrated merchant services for up front collection of patient responsibility payments via credit card or debit card.

 

RIS - ORDERING PHYSICIAN

Ordering physicians

On board ordering physicians, their offices, report distribution preferences, SMS notification preferences, preferred reading physician(radiologist), special notes, etc

 

Office locations

The concept of office locations simplifies the distribution of reports, since multiple ordering physicians may be associated with the same office. Also an ordering physician may work at different offices. When the order is created the office is also selected so the report is distributed to the correct office.

 

Ordering physician portal

Allows ordering physicians to enter orders, upload paperwork, see unscheduled orders, scheduled appointments, appointment and authorization status, finalized reports, and view images with zero footprint viewer.

 

RIS - WORKFLOW ACTIVITIES

Unscheduled orders

Displays and organizes all orders received in our system with a variety of columns displaying relevant information catered to your clinic needs. Users are allowed to edit Orders, Upload Additional relevant Information/Documents, call patients and or insurance by clicking on the screen (click-to-call feature), and send SMS to patients.  

 

Preauthorization workflow

Displays and organizes all orders pending authorization by displaying columns that are automatically and dynamically updated with internal system rules and insurances, and displaying results of automated insurance verification, benefits and automated verification. Allows the user to edit each appointment, update/change status, upload information, call the patient/insurance, send SMS to patient if needed within our integrated system chatbox, call authorization, view benefits, estimation, etc.

 

Front desk workflow

Displays all patients scheduled by appointment day. Allows the user to check in patients, upload forms, view benefits, estimation, print invoice, collect payment, etc.

 

Technologist workflow

Displays orders ready and assigned to a technologist. Displays other appointments that each patient has the same day so technologists are aware of multiple studies on other modalities.

 

RIS - REPORT DISTRIBUTION

Auto fax

Automatically fax final reports to ordering physician offices. 

 

Email notification

Based on rules, notify ordering physicians via email when a report has been finalized (and is available in the portal); this can be setup for all reports or “critical findings” reports.

 

SMS

Based on rules, notify ordering physicians via SMS when a report has been finalized (and is available in the portal); this can be setup for all reports or “critical findings” reports.

 

Ordering physician portal

Ordering physicians can see reports of their patients in the Ordering physician portal, where they can also view the images.

 

Patient portal

Patients can see the reports of their studies, view images, and download images.

 

RIS - PATIENT PORTAL

Self scheduling

Patients can upload ID, insurance card, order/prescription, and other documents via computer or cell phone and create appointments without human intervention. Integrated with AI OCR module to read patient documents and pre-populate information.

 

Review reports and images

Patients can see the reports of their studies, view images, download images.

 

Patient lay report  letters

When integrated with mammography tracking we incorporate the patient lay report letter in the patient portal

 

Image sharing

The patient can enter an email and share a link to the images and report with a third party, like a consulting physician.

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RIS - ELECTRONIC FORMS

Best practices forms

Sample/best practices forms are provided 

 

Form creation module

Create electronic forms based on your clinic particular needs

 

Procedure related intake forms

Link a form with a procedure to take specific questions related to that procedure

 

Financial forms

Take payment and financial information to be used for collecting payments

 

Technologist forms

Technologist to enter notes and findings to be later seen by radiologists

 

COMMUNICATION MODULES

Click-to-call

Make phone calls with a single mouse click on any phone number displayed in the system. From the RIS call patients, payors, ordering physicians, and other relevant parties, as needed. Example: schedulers do not have to dial to call a patient, simply click on the phone number to initiate a call from the computer. From the PACS Radiologists can call ordering physicians directly from the screen with a single click to notify critical findings.

 

SMS automated RIS-patient interaction

Communication module to send messages to patients based on the following events (rules configurable by clinic) 

•  Order Received: SMS sent to patient informing order has been received

•  Appointment Created: Notification to patient of appointment creation

•  Appointment Confirmation: Asks patient to confirm appointment and updates status in RIS

•  Reschedule request: Patient can request a reschedule via text.

•  Procedure Instructions: Sends patient instructions for the procedure

•  Report Ready: Sends a patient message when the report is ready.

• SMS communication history is saved associated with the order.
   

SMS patient chat

Freely communicate via SMS with patients to reschedule appointments or any other reason. SMS communication history is saved associated with the order.

 

SMS ordering physician

Communication module to send messages to ordering physicians based on the following events (rules configurable by clinic) (available with RIS and PACS):

• Report ready in portal

• Critical finding on report

• HL7 integrations
   

Integrate with other systems for additional functionality:

• Mammography tracking system

• Billing system

• Modality workflow

RIS communicates with the modality, auto populating the patient’s demographics and accession number in the modalities